Laser eye surgery is a big step. When, towards the beginning of Nov of this year, I decided to have my eyes done, I went in for a consultation with the first place recommended by a friend. Although I liked the facility I still wanted to do my due diligence and check out some other clinics and surgeons. The more I researched the more confused I became, however; it seems like every clinic offers different treatments (or the same treatments with different names) and different pricing structures, some with hidden costs. This is part two of a series in which I share my experience of trying to find the right treatment and clinic for my operation.
I just got off the phone with Pacific Laser Eye Centre, recommended by someone on Twitter. Although I’ve found that most laser eye clinics in Vancouver post their fees on their websites, this place (located at 1401 W. Broadway) doesn’t. When asked why, the receptionist said, “We just don’t”, but that the price “ranges from $1500 – $2050.” The cost, she said, depends on the patient’s prescription.
I hadn’t heard this one before. Most clinics’ websites do post their fees, which at least gives the person considering laser eye surgery a starting point. Nor is there a breakdown of the kinds of treatments offered. And, to be totally nitpicky, I didn’t like their homepage, from the too-large font to the choice of images:

Pacific Laser Eye Centre homepage. Is it wrong to dismiss an eye surgery clinic because of its website?
Is it wrong to cross a place off my list of potential clinics because I don’t like their website? Well, maybe not, but I also don’t like that their fees aren’t posted. I also have a mistrust of anything that comes up first on Google (i.e., the Nickelback syndrome; anything that popular can’t be good), as does PLEC.
So far I’ve had two consultations. The first was with Lasik MD. Now, this is a company whose W. Georgia St. locale is more like a spa than a clinic, with a spacious waiting room with TVs and free cookies and someone whose sole purpose seems to walk around talking to potential customers, er, patients, about laser eye surgery. During this consultation, I talked to no less than four different people, including a technician and an optometrist to measure and test my eyes, and someone behind a desk to discuss pricing, what to expect and scheduling.
Although I left feeling confident that Lasik could do a decent job, the consultation also felt kind of assembly line-like. And I didn’t like the upsell; after the initial cost (around $2000) they wanted another $300 for five years of annual appointments (the money would theoretically also cover any additional work that needed to be done). Lasik MD is also a franchise, which might make you feel better or worse about doing business with them; also, I didn’t like the fact that you don’t actually meet the surgeon doing the operation until the day of the operation (unlike the other place I went to for a consultation, which I’ll get to in a sec).
As for their homepage, well:

Lasik MD homepage screenshot. Kind of Dollar Store, no?
The other consultation was with Boydvision in Burnaby. Compared to the luxury sanatorium feel of Lasik MD, Boydvision seems like a mom-and-pop operation – indeed, the daughter of one of the receptionists also works there. Although it offers no fancy waiting room and is kind of hard to locate (it has a Kingsway address but is accessible by a parallel street, Bennett), I did like the fact that the person who tested my eyes, Dr. Boyd himself, was also the person who would perform the surgery. He also explained which treatment was best for my eyes and why; a treatment that can reduce the need for reading glasses – “laser blended vision correction”, which I was interested in but which costs $500 per eye more – probably wouldn’t do me much good, he said.
I also liked the fact that Boydvision offers just one lasik procedure (some clinics offer “standard” and “wavefront” at different prices). Nor did they try to sell me a post-op package, a la Lasik MD; any work for 18 months following the operation would be on the house, and anything necessary after that would be a flat $350 (or about the cost of the package Lasik MD tried to sell me, but which might not even be necessary).

And, in the interests of fairness... the Boydvision homepage.
I probably would have gone with Boydvisionbut for the fact that the company they use for financing took one look at my finances and went, “See ya later.”
Next: I look into two more laser eye clinics in Vancouver.